IT Managed Backups – Level 1

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  • Data backup for desktops, laptops, servers and Macs.

  • Software licensing, version updates and management console.

  • Off-site backup to secure cloud datacenters.

  • Restore single files, folders or entire system.

  • Monitoring and alerting of failed backups.

  • Customized backup schedule and retention policies.

  • Scheduled restore validations.

  • Access to technical support team.

  • Service ticket tracking, notifications and smart reporting.

  • Local appliance for onsite backup and disaster recovery.

  • Off-site backup to secure cloud datacenters.

  • Advanced data verification.

  • Spin up recover points on local appliance or secure cloud datacenter.

  • NOC monitoring, alerting and remediation for failed backups.

IT Managed Backups – Level 2

[most common]

  • Data backup for desktops, laptops, servers and Macs.

  • Software licensing, version updates and management console.

  • Off-site backup to secure cloud datacenters.

  • Restore single files, folders or entire system.

  • Monitoring and alerting of failed backups.

  • Customized backup schedule and retention policies.

  • Scheduled restore validations.

  • Access to technical support team.

  • Service ticket tracking, notifications and smart reporting.

  • Local appliance for onsite backup and disaster recovery.

  • Off-site backup to secure cloud datacenters.

  • Advanced data verification.

  • Spin up recover points on local appliance or secure cloud datacenter.

  • NOC monitoring, alerting and remediation for failed backups.

IT Managed Backups – Level 1

Focus:
Data backup and recovery systems.

The Basics Status Level:  
Required.

IT Managed Backups – Level 2 [most common]

Focus:
Data backup and disaster recovery systems.

The Basics Status Level:  
Optional.

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