IT Managed Backups – Level 1
.
Data backup for desktops, laptops, servers and Macs.
Software licensing, version updates and management console.
Off-site backup to secure cloud datacenters.
Restore single files, folders or entire system.
Monitoring and alerting of failed backups.
Customized backup schedule and retention policies.
Scheduled restore validations.
Access to technical support team.
Service ticket tracking, notifications and smart reporting.
Local appliance for onsite backup and disaster recovery.
Off-site backup to secure cloud datacenters.
Advanced data verification.
Spin up recover points on local appliance or secure cloud datacenter.
NOC monitoring, alerting and remediation for failed backups.
IT Managed Backups – Level 2
[most common]
Data backup for desktops, laptops, servers and Macs.
Software licensing, version updates and management console.
Off-site backup to secure cloud datacenters.
Restore single files, folders or entire system.
Monitoring and alerting of failed backups.
Customized backup schedule and retention policies.
Scheduled restore validations.
Access to technical support team.
Service ticket tracking, notifications and smart reporting.
Local appliance for onsite backup and disaster recovery.
Off-site backup to secure cloud datacenters.
Advanced data verification.
Spin up recover points on local appliance or secure cloud datacenter.
NOC monitoring, alerting and remediation for failed backups.
IT Managed Backups – Level 1
Focus:
Data backup and recovery systems.
The Basics Status Level:
Required.
IT Managed Backups – Level 2 [most common]
Focus:
Data backup and disaster recovery systems.
The Basics Status Level:
Optional.